10jili Terms and Conditions – Know the Rules Before You Play

You must be at least 21 years of age to register an account and use the 10jili platform. By completing the registration process, you confirm that you meet this age requirement and that all information you provide is accurate, complete, and up to date. Each person is permitted to hold only one account on the platform — duplicate accounts are strictly prohibited and may result in the suspension or permanent closure of all associated accounts without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password, and for all activity that occurs under your account. If you suspect that your account has been accessed without your authorisation, you must notify 10jili immediately through the contact details available on the FAQ page. 10jili reserves the right to verify your identity at any point and to request supporting documents before processing withdrawals or activating certain account features.

All financial transactions on the 10jili platform are processed in Philippine pesos (PHP). You may only deposit funds using payment methods that are registered in your own name — third-party deposits are not permitted and may be returned or result in account suspension. Minimum and maximum deposit and withdrawal amounts are displayed within your account dashboard and may be subject to change without prior notice. Withdrawals will only be processed to a payment method that matches the name on your registered account, in line with our anti-money laundering obligations. Processing times for withdrawals vary depending on the payment method selected and are provided as estimates only — 10jili does not guarantee specific processing windows. Any fees associated with deposits or withdrawals are the responsibility of the account holder unless explicitly stated otherwise on the platform.

All bonuses, free spins, reload offers, and other promotional rewards available on the Promotion page are subject to their own specific terms, including minimum deposit requirements, eligible games, and wagering requirements that must be fulfilled before any associated winnings can be withdrawn. Bonuses are intended for personal, recreational use only and may not be used in a manner that 10jili determines to be abusive, systematic, or contrary to the spirit of the offer. 10jili reserves the right to withdraw, modify, or cancel any promotion at any time and to void any bonus or associated winnings if it determines that the terms of the promotion have been breached. Only one bonus may be active on your account at a time unless the specific promotion states otherwise. Players are responsible for reading and understanding the full terms of each promotion before claiming it — claiming a bonus constitutes acceptance of its individual terms in addition to these general Terms and Conditions.

All bets placed on the 10jili platform via the Betting or sports sections are final once confirmed — bets cannot be amended, cancelled, or reversed after they have been accepted by the system. It is your responsibility to ensure that all bet details, including the selection, stake amount, and market type, are correct before confirming. 10jili reserves the right to void any bet that has been placed on an event where an error in odds has occurred due to a technical fault, human error, or mispricing, and in such cases the stake will be returned to your account balance. In the event of a dispute regarding the outcome of any sporting event or game result, 10jili's determination shall be final and binding. Bets placed using funds that are subject to an active wagering requirement from a bonus may be subject to additional restrictions as outlined in the relevant promotion terms.

10jili is committed to promoting responsible gaming practices among all Filipino players who use the platform. We provide tools and resources to help you manage your gaming activity, all of which are accessible at any time via the Responsible Gaming page. You are encouraged to set personal limits on your deposits and playing time to ensure that your gaming remains enjoyable and within your means. If you believe that you or someone you know may be experiencing difficulties related to gambling, we strongly encourage you to seek support through the resources listed on the Responsible Gaming page. The platform is strictly for adults aged 21 and above, and any account found to belong to a minor will be closed immediately with all funds returned where legally permissible. 10jili reserves the right to implement account restrictions or closures where it identifies patterns of play that suggest a player may be experiencing harm.

10jili reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including where it suspects fraudulent activity, a breach of these Terms and Conditions, the use of automated betting software or bots, collusion with other players, or any behaviour that is deemed harmful to the integrity of the platform. Where an account is closed due to a breach of these terms, any remaining balance — including bonus funds and associated winnings — may be forfeited. You may also choose to close your own account at any time by contacting the support team via the details provided on the FAQ page. Prior to processing a voluntary account closure, 10jili may require identity verification and will ensure that any pending withdrawals are settled in line with standard procedures. Accounts that have been inactive for an extended period may be subject to inactivity policies, details of which are available on request.

Your personal information is collected, stored, and used in accordance with the 10jili Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of identity verification, fraud prevention, and improving your experience on the platform. 10jili will not sell your personal data to third parties for marketing purposes without your explicit consent. You have the right to request access to the personal data held about you and to request its correction or deletion, subject to applicable legal obligations. All data is handled in compliance with applicable Philippine data protection regulations, and appropriate technical and organisational measures are in place to protect your information from unauthorised access or disclosure.

To the fullest extent permitted by applicable law, 10jili shall not be liable for any loss or damage — whether direct, indirect, incidental, or consequential — arising from your use of the platform, including but not limited to losses resulting from technical errors, system outages, delays in processing, or the outcome of any bet or game. The platform is provided on an "as available" basis, and while 10jili makes reasonable efforts to ensure continuous access, it does not guarantee that the platform will be free from interruptions, errors, or security vulnerabilities at all times. You acknowledge that online gaming involves an element of financial risk and that you participate entirely at your own discretion and risk. Nothing in these Terms and Conditions shall exclude or limit liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded under Philippine law. If you have concerns about your experience on the platform, we encourage you to visit the FAQ page for guidance.

These Terms and Conditions are governed by and construed in accordance with the laws applicable in the jurisdiction under which 10jili operates. Any dispute arising from your use of the platform that cannot be resolved through direct communication with the support team will be subject to the dispute resolution process outlined by the relevant regulatory authority. 10jili encourages all players to contact the support team in the first instance via the contact details on the FAQ page before escalating any complaint. The platform will make every reasonable effort to resolve disputes fairly and in a timely manner. These Terms and Conditions constitute the entire agreement between you and 10jili with respect to your use of the platform and supersede all prior agreements or understandings, whether written or oral.